Return Policy

Holiday Wrapper is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you as the customer ordered the wrong size, color, or simply changed yout mind.

However, in case of a damaged product or a manufacturing error, Holiday Wrapper offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the Contact Us page and provide a clear photo showing the issue. There is no need to return the damaged product.

Refunds are issued to your the method of payment used at checkout and cannot be changed. If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes. 
Please note that Holiday Wrapper will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color or provided an incorrect or insufficient delivery address. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund.